Privacy Policy
Last updated: 9 Dec 2025
Galaxai (“Galaxai,” “we,” “us,” or “our”) provides a pay‑per‑use data service that helps users generate leads, content ideas, competitive intelligence, and market research. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, or otherwise interact with us.
By using Galaxai, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Information you provide directly
Name
Email address
Company name and role/title
Billing information (such as billing address; payment card data is processed by our payment provider and not stored by us directly)
Any information you include when you complete forms, request support, or communicate with us
1.2 Usage and technical information
IP address
Browser type and version
Device type and operating system
Referring URLs and pages viewed
Time and date of visits, time spent on pages, and click/scroll activity
This information is typically collected via cookies, pixels, and similar technologies.
1.3 Data you ask us to process
In the course of providing our services (for example, when you submit lead generation, research, or content requests), you may submit search criteria, URLs, or other input data. We process this data only to deliver the results you request and to improve and secure our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
To operate, maintain, and provide the Galaxai services
To process your transactions and send purchase confirmations and invoices
To communicate with you about your account, support requests, and service updates
To send you product announcements, marketing communications, and newsletters (you can opt out at any time)
To analyze usage, improve performance, and develop new features
To detect, prevent, and address technical or security issues and abuse
To comply with legal obligations and enforce our terms and policies
We only process personal data where we have a lawful basis to do so, such as your consent, our legitimate interests in operating and improving our services, and to perform a contract with you.
3. How We Share Your Information
We value your trust and do not sell or trade your personal data. However, we may share it with trusted third parties who assist in our business—such as design tools, email providers, or cloud storage platform. These third parties are only given the information they need to perform their role and are bound by confidentiality agreements. In some cases, we may also share your information with freelancers or contractors working under our direction. If required by law or to protect our agency and users, we may disclose data to legal authorities.
4. Data Storage & Security
We do not sell your personal information. We may share information in the following limited circumstances:
4.1 Service providers
We share information with trusted third‑party providers who help us operate our services, such as:
Payment processors (e.g., Stripe)
Hosting and infrastructure providers
Analytics and error‑monitoring services
Email and communication tools
These providers only use your information as necessary to perform services on our behalf, under appropriate confidentiality and data protection obligations.
4.2 Legal and safety
We may disclose information if we believe it is reasonably necessary to:
Comply with applicable law, regulation, legal process, or governmental request
Protect the rights, property, or safety of Galaxai, our users, or the public
Enforce our agreements and policies
4.3 Business transfers
If Galaxai is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
5. International Data Transfers
We may process and store information in countries other than the country where you are located. When we transfer personal data internationally, we take reasonable steps to ensure that appropriate safeguards are in place, such as standard contractual clauses where required by law.
6. Updates to This Policy
We retain personal information for as long as necessary to:
Provide and improve our services
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
When we no longer need personal information for these purposes, we will delete or anonymize it, unless we are required by law to retain it for a longer period.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (“right to be forgotten”)
Restriction: Request that we limit how we process your data in certain circumstances
Portability: Request a copy of your data in a structured, commonly used format
Objection: Object to certain types of processing, including direct marketing
Consent withdrawal: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details in the “Contact Us” section. We may need to verify your identity before responding.
If you are located in the European Economic Area, the United Kingdom, or certain other jurisdictions, you also have the right to lodge a complaint with your local data protection authority.
8. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information.
9. Data Security
We use reasonable technical and organizational measures to protect personal information from unauthorized access, use, alteration, or destruction. These measures include encryption in transit, access controls, and regular monitoring of our systems.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third Party Links
Our website and services may contain links to third‑party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third‑party sites or services you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. If changes are material, we may provide additional notice (such as by email or a notice on our website).
Your continued use of the services after any changes become effective means you accept the revised Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, you can contact us at:
Galaxai
Email: support@galaxai.net
Website: https://galaxai.net
Galaxai (“Galaxai,” “we,” “us,” or “our”) provides a pay‑per‑use data service that helps users generate leads, content ideas, competitive intelligence, and market research. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, or otherwise interact with us.
By using Galaxai, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Information you provide directly
Name
Email address
Company name and role/title
Billing information (such as billing address; payment card data is processed by our payment provider and not stored by us directly)
Any information you include when you complete forms, request support, or communicate with us
1.2 Usage and technical information
IP address
Browser type and version
Device type and operating system
Referring URLs and pages viewed
Time and date of visits, time spent on pages, and click/scroll activity
This information is typically collected via cookies, pixels, and similar technologies.
1.3 Data you ask us to process
In the course of providing our services (for example, when you submit lead generation, research, or content requests), you may submit search criteria, URLs, or other input data. We process this data only to deliver the results you request and to improve and secure our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
To operate, maintain, and provide the Galaxai services
To process your transactions and send purchase confirmations and invoices
To communicate with you about your account, support requests, and service updates
To send you product announcements, marketing communications, and newsletters (you can opt out at any time)
To analyze usage, improve performance, and develop new features
To detect, prevent, and address technical or security issues and abuse
To comply with legal obligations and enforce our terms and policies
We only process personal data where we have a lawful basis to do so, such as your consent, our legitimate interests in operating and improving our services, and to perform a contract with you.
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
Keep you signed in
Remember your preferences
Analyze how our website and services are used
Improve performance and user experience
You can control cookies through your browser settings. If you disable cookies, some features of the site or services may not function properly.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
4.1 Service providers
We share information with trusted third‑party providers who help us operate our services, such as:
Payment processors (e.g., Stripe)
Hosting and infrastructure providers
Analytics and error‑monitoring services
Email and communication tools
These providers only use your information as necessary to perform services on our behalf, under appropriate confidentiality and data protection obligations.
4.2 Legal and safety
We may disclose information if we believe it is reasonably necessary to:
Comply with applicable law, regulation, legal process, or governmental request
Protect the rights, property, or safety of Galaxai, our users, or the public
Enforce our agreements and policies
4.3 Business transfers
If Galaxai is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
5. International Data Transfers
We may process and store information in countries other than the country where you are located. When we transfer personal data internationally, we take reasonable steps to ensure that appropriate safeguards are in place, such as standard contractual clauses where required by law.
6. Data Retention
We retain personal information for as long as necessary to:
Provide and improve our services
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
When we no longer need personal information for these purposes, we will delete or anonymize it, unless we are required by law to retain it for a longer period.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (“right to be forgotten”)
Restriction: Request that we limit how we process your data in certain circumstances
Portability: Request a copy of your data in a structured, commonly used format
Objection: Object to certain types of processing, including direct marketing
Consent withdrawal: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details in the “Contact Us” section. We may need to verify your identity before responding.
If you are located in the European Economic Area, the United Kingdom, or certain other jurisdictions, you also have the right to lodge a complaint with your local data protection authority.
8. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information.
9. Data Security
We use reasonable technical and organizational measures to protect personal information from unauthorized access, use, alteration, or destruction. These measures include encryption in transit, access controls, and regular monitoring of our systems.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third‑Party Links
Our website and services may contain links to third‑party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third‑party sites or services you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. If changes are material, we may provide additional notice (such as by email or a notice on our website).
Your continued use of the services after any changes become effective means you accept the revised Privacy Policy.
Galaxai (“Galaxai,” “we,” “us,” or “our”) provides a pay‑per‑use data service that helps users generate leads, content ideas, competitive intelligence, and market research. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, or otherwise interact with us.
By using Galaxai, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Information you provide directly
Name
Email address
Company name and role/title
Billing information (such as billing address; payment card data is processed by our payment provider and not stored by us directly)
Any information you include when you complete forms, request support, or communicate with us
1.2 Usage and technical information
IP address
Browser type and version
Device type and operating system
Referring URLs and pages viewed
Time and date of visits, time spent on pages, and click/scroll activity
This information is typically collected via cookies, pixels, and similar technologies.
1.3 Data you ask us to process
In the course of providing our services (for example, when you submit lead generation, research, or content requests), you may submit search criteria, URLs, or other input data. We process this data only to deliver the results you request and to improve and secure our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
To operate, maintain, and provide the Galaxai services
To process your transactions and send purchase confirmations and invoices
To communicate with you about your account, support requests, and service updates
To send you product announcements, marketing communications, and newsletters (you can opt out at any time)
To analyze usage, improve performance, and develop new features
To detect, prevent, and address technical or security issues and abuse
To comply with legal obligations and enforce our terms and policies
We only process personal data where we have a lawful basis to do so, such as your consent, our legitimate interests in operating and improving our services, and to perform a contract with you.
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
Keep you signed in
Remember your preferences
Analyze how our website and services are used
Improve performance and user experience
You can control cookies through your browser settings. If you disable cookies, some features of the site or services may not function properly.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
4.1 Service providers
We share information with trusted third‑party providers who help us operate our services, such as:
Payment processors (e.g., Stripe)
Hosting and infrastructure providers
Analytics and error‑monitoring services
Email and communication tools
These providers only use your information as necessary to perform services on our behalf, under appropriate confidentiality and data protection obligations.
4.2 Legal and safety
We may disclose information if we believe it is reasonably necessary to:
Comply with applicable law, regulation, legal process, or governmental request
Protect the rights, property, or safety of Galaxai, our users, or the public
Enforce our agreements and policies
4.3 Business transfers
If Galaxai is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
5. International Data Transfers
We may process and store information in countries other than the country where you are located. When we transfer personal data internationally, we take reasonable steps to ensure that appropriate safeguards are in place, such as standard contractual clauses where required by law.
6. Data Retention
We retain personal information for as long as necessary to:
Provide and improve our services
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
When we no longer need personal information for these purposes, we will delete or anonymize it, unless we are required by law to retain it for a longer period.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (“right to be forgotten”)
Restriction: Request that we limit how we process your data in certain circumstances
Portability: Request a copy of your data in a structured, commonly used format
Objection: Object to certain types of processing, including direct marketing
Consent withdrawal: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details in the “Contact Us” section. We may need to verify your identity before responding.
If you are located in the European Economic Area, the United Kingdom, or certain other jurisdictions, you also have the right to lodge a complaint with your local data protection authority.
8. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information.
9. Data Security
We use reasonable technical and organizational measures to protect personal information from unauthorized access, use, alteration, or destruction. These measures include encryption in transit, access controls, and regular monitoring of our systems.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third‑Party Links
Our website and services may contain links to third‑party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third‑party sites or services you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. If changes are material, we may provide additional notice (such as by email or a notice on our website).
Your continued use of the services after any changes become effective means you accept the revised Privacy Policy.